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Welcome to the third issue of the VTech Concierge, an e-newsletter from the VTech Hospitality division. This is your connection to news about our hotel phones, certifications, events and other updatesinformation you can use to promote VTech to your partner properties. Let us know what else you’d like to see here, and we’ll work it into the next issue.

Siemens Certification Expands VTech’s Worldwide Market

In August, VTech’s SIP hotel phones earned certification with Siemens’ PBX products, making them a viable choice now for properties throughout Europe.

With the Siemens certification, our hotel phones are now interoperable with the major PBX vendors, including Avaya, Mitel, NEC and Alcatel.

VTech Hotel Phones Garner Rave Reviews at HITEC

HITEC has come and gone, but the buzz about a few of our newer phones continues.

  • Cordless Phone with Battery Backup (CTM-A2411-BATT)
    With this phone, your properties can provide their guests with a completely cordless in-room experienceplus the peace of mind knowing that their phones will work during a power outage. This analog cordless phone features a backup battery that lets guests to stay connected and even make emergency calls should the power fail.


  • Contemporary Analog TrimStyle Phone (A2310-NM)
    The newest addition to our TrimStyle series, the A2310-NM is ideal for tight spaces in hotel lobbies, elevator landings, the back of the house and other areas that don’t require a message waiting indicator. Like our other contemporary phones, this model features sleek styling and antibacterial plastica must-have for high-traffic areas. It can be mounted on the desk or the wall to save space.


  • Contemporary Analog Master Corded-Cordless Phone with Accessory Handset (CTM-A2510)
    With this analog master corded-cordless phone and accessory handset, guests get the best of both worlds: corded comfort and cordless freedom. They’ll also rest easy knowing that the corded speaker phone will still work during a power outageallowing them to stay connected and even make emergency calls.


  • 1-Line Contemporary Analog Accessory Petite Phone (CTM-A241P/CTM-S241P)
    Available in analog or SIP versions, our accessory Petite Phone® features a compact footprint and USB charging port. Guests will appreciate the corded comfort, while hotels will welcome the additional room for branding and speed dials. Since this accessory phone registers to a cordless base, your properties will save on infrastructure cost.


Cordless Phone Compatibility: Some Quick Tips

With the release of our second-generation cordless handsets and an accessory version of our popular Petite Phone®, we’ve received questions about their compatibility with our first-generation products.

In general, our new handsets are backwards- and forwards-compatible with our product line. Our accessory Petite Phones are only compatible with our second-generation base phones.

For more details and FAQs, download our Cordless Phone Compatibility Chart.


Why VTech

With cost control top of mind for every property, SIP phone solutions make a lot of sense. By installing a VTech cordless SIP solution, properties can cut down on PBX license and cable drop costs per room. They’ll also benefit from:

  • PBX redundancy: If there’s an issue with a primary PBX, VTech SIP phones will automatically switch to a backup PBX (if supported), ensuring uninterrupted service.
  • Delayed hotlines: VTech SIP phones can be programmed to dial for help after a set delay, so that hotel staff can check on guests who may need immediate attention.
  • 802.1x protocol: Thanks to 802.1x compatibility, VTech SIP phones operate on the most highly secure networks.
  • LLDP-MED: Administrators will appreciate the phones’ plug-and-play installation, power management and inventory management.
  • Virtual 2-line capability: Hotels can provide 2-line functionality to their guests and still save money by using only one SIP license.
  • SIP admin tools: Administrators can remotely deploy, maintain, manage, and monitor VTech SIP phones.
  • 2-year warranty: All VTech SIP phones come standard with 2-year warranties.

Did You Know?

You can download user guides for all our phones and lifestyle photos on our website here!


Plugged In

Described as an icon on Chicago’s skyline, The Langham/Chicago occupies the first 13 floors of a 52-story skyscraper designed by celebrated architect Mies van der Rohe. And now VTech’s contemporary, analog hotel phones are adding sophisticated telephony to its 316 guest roomsspecifically one corded A2210 and one corded A2410 per room and one A2310 in each bathroom.


SIP Phone Certifications

VTech hotel phones are certified to work with the PBX products listed below.


  • Alcatel OmniPCX Enterprise


  • Avaya Communication Manager and Session Manager
  • Avaya IP Office
  • Avaya Communication Manager 1000


  • Mitel 3300


  • NEC SV8500 and SSG


  • HiPath 4000

Meet VTech!

2013 Wyndham Hotel Group Global Conference
September 9-12, 2013
Mandalay Bay Resort & Casino
Las Vegas, Nevada
Booth #2043

The Hotel Show
September 28-30, 2013
Dubai World Trade Centre
Dubai, United Arab Emirates
Booth #8A242

Annual Boutique & Lifestyle Leadership Symposium
October 21-23, 2013
Hollywood Roosevelt Hotel
Los Angeles, California

2013 IHG Americas Investors & Leadership Conference/Tradeshow
October 28-30, 2013
The Venetian / The Palazzo / Intercontinental Alliance Resorts
Las Vegas, Nevada

International Hotel, Motel + Restaurant Show (IHMRS)
November 9-12, 2013
Jacob K. Javits Convention Center
New York, New York
Booth #3138


© 2013 VTech Telecommunications Ltd. All rights reserved. The Petite Phone® is a registered trademark of VTech Communications, Inc.